` PTZ FAQ - Zowietek Electronics, Ltd.
PTZ Camera

How to find your PTZ Camera IP address?

In a local area network, the camera and computer must be in the same segment. The device will not be accessible if without the segment. The camera default IP address is 192.168.5.163, then segment 5 must be added in the computer. Specific steps, refer to page 26 of the user manual. If you want to find the IP address,  then you can use thefollowing methods:

Download software tool: ZowieTek search application. and application ZowieTek search. As shown in the figure. 

The second  way : Connect  to HDMI or SDI monitor, when powered on,

the upper left corner can see the current address. As shown in the figure. 

How to restore camera's default user name, password, and IP address in IR remote control?

All Zowietek PTZ cameras’ factory default IP address is 192.168.5.163, use Remote Control and press

in strict sequence. 

How to restore to factory default?

Log in the camera’s web interface. Go to Configuration>System Configure>

Default, click as P1 shows and restore to default. 

How to restore IR remote controller to default?

Use Remote Control and press
as P2 shows. 

in strict sequence

How to stream to YouTube & Facebook?

To begin with, you need to connect the camera to the network and adjust it according to your own network environment. Please make sure that your PTZ camera, router, and computer are in the same network segment. For example, the IP address of your router is 192.168.1.1 and your computer IP is 192.168.1.222. You can set up the PTZ camera IP address to 192.168.1.163 through the web. (The default IP address of ZowieTek PTZ camera is 192.168.5.163) 

 

Step 1:

DNS Setting

Log in the camera’s web interface, you can choose DHCP

Camera web > Configurations > Network Configure  > Ethernet > DHCP

 

Or set your own IP address and DNS.

DNS: Set the DNS IP the same as your router’s IP address, such as 192.168.1.1. Or set as a local public DNS address, such as 8.8.8.8 and so on, depending on your local region and area.

If you don’t know how to connect to the PTZ camera’s web setting in the browser, please refer to Quick Start Guide.

Step 2:

YouTube Stream

Click on the YouTube page in  sequence as the picture shows and

get your Stream Key and Stream URL, which are essential to stream

set-ups on YouTube.

Go to Configurations>Video Configure> Stream Publish and use the information from Step 2 to set up your stream.

Use Stream URL for Host Address and Stream Key for Stream Name.

Don’t forget to change your Host Port to “1935” and click the “Enable” option.

Save your settings.

Facebook Stream

Click in your Facebook page as the picture shows to get your Stream

Key and Stream URL.

Go to Configurations>Video Configure> Stream Publish and use the information from Step 2 to set up your stream.

Use Stream URL for Host Address and Stream Key for Stream Name.

Don’t forget to change your Host Port to “443” and click the “Enable” option.

Save your settings.

Step 3:

Once you have saved all the settings above, your streaming on YouTube /Facebook starts immediately, so keep an eye on the stream page.

Notice: Youtube may need audio configuration to push stream properly.

If you cannot push the stream according to the above method, try to turn on the audio. If it does not work, please change Encoder Type to AAC according to the net steps:

Go to Configurations>Audio Configure>Enable Audio Configure>Save

In conclusion, setting up streaming needs at least 3 steps: log in to the camera’s web interface, get the info from the platform you want to stream to, use the info in the right section.

 

And here is an example of using Zowietek PTZ camera to set up stream to

YouTube. 

How to connect with OBS & vMix(NDI models)?

For OBS users

Step 1:

Folllow the steps in the picture on the right to add an NDI source in your

OBS interface.In the thrid step, you need to click on where the arrow points

to and use its listed option as the pictures shows.

Notice: You need to download OBS-NDI plug-in before adding an NDI source,

which does not come with OBS itself. 

Step 2:

Save your settings in previous operations.Then click as the picturs shows to

input your Stream Key, which you can get by following the instruction above. 

For vMix users

Click in vMix as the picture shows then you can transmis your NDI camera’s

images to vMix.

Notice: If you have various NDI sources, please select the one you need. 

 

If you got here, then it means you have completed all the basic settings 

How to change the camera's Zoom Speed?

 You can use the IR remote: press “menuè(P/T/Z)èZoom Speed, you can set the speed from 1 to 8.  

PTZ streaming camera

Unable to turn on your PTZ camera?

Check the buttom dial switch of the PTZ camera;

As shown on the right, which is USB3.0 Software

Upgrade Mode.

PTZ model: two DIP switches are set to ON or OFF

to select different modes of operation as shown in

Table.  (Back to top)

Note: Working mode can be applicable for web upgrade.

How to change preset speed?

 You can use the IR remote: press “menuè(P/T/Z)èPreset Speed, you can

set the speed from 1 to 10.  

How to pull stream through RTSP(VLC)?

First, choose NETWORK for VLC media source. Then log in the camera’s web

interface, go to Configuration> Stream Publish, choose RTSP for Protocol

Type, the use Host Address and Stream Name to create an unique network

URL for VLC. Last, click play to start stream. Please refer to the

picture on the right for specific naming rules. 

How to control your PTZ cameras by OBS?

Step 1:

Download plugin. The plugin supports the VISCA serial, VISCA-over-IP, and PELCO-P protocols.

Step 2:

Download address: https://obsproject.com/forum/resources/ptz-controls.1284/download 

Step 3:

 

 
Step 4:
PTZ Device Settings.
Step5: PTZ Controls: click ”View” to ”Docks” ,  then  click  “PTZ Controls”.

How to control your PTZ cameras by vMix?

Step 1:

Open vMix Software, click “Configure various Input settings”.

 

Step 2:

Select the PTZ device type that matches your camera from the “Device Type” dropdown box.

Entering in the PTZ camera network address, Then Connecting to the PTZ camera. Once the Device Type and Address have been selected click Connect to connect to the camera. If successful, the controls below the Connect button will be enabled.

Step3:

Input source set up.

Add input, Input/select URL.

NOTE: The URL setting must be consistent with the setting in WEB configuration of PTZ Camera.

How to use PTZ NDI Camera connect Skype, Zoom?

First, if you have a PTZ NDI Camera, you should install NDI TOOLS, then running application, chooce NDI Camera Video source. As shown in the figure:

In the taskbar, select the “Webcam Input” button, click right key, Select the NDI HX device as the Webcam Input . For example : NDI-725761.

Skype setting: check the version number, the number up 8.25.

Select “ Calling”–>“Advanced Calling” button, click “Allow NDI® usage “.

Set “Audio & Video”, select Webcam input source “NewTek NDI Video”.

Zoom Setting :
Open Zoom software and Login, then click button “Start Video”, chooce “NewTek NDI Video”.

How to set VISCA/Pelco-D/Pelco-P protocol at PTZ Controller and PTZ Camera?

PTZ Camera setup:

NOTE: The PTZ camera remote control settings parameters must be consistent with the Camera Controller  settings, otherwise the Camera Controller cannot control the PTZ camera. The addresses under different protocols can be the same or different, but under the VISCA protocol, PTZ camera address range: 1 to 7, under the Pelco-P/Pelco-D protocol, PTZ camera address range: 0 to 255.

In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the selected items.

Using scroll arrow to “Setup”,  enter into “system setting”.

VISCA Address:1~7

PELCO-P Address :0~255

PELCO-D Address :0~255

Baudrate: 9600

PTZ  Controller (90950-210)  setup

PTZ Setup E.g.  With address code 28, steps to change to VISCA/PELCO-D/PELCO-P protocol and baud rate to 9600 are as follows: Press【SETUP】button for 3 seconds under normal working mode, it displays as follows:

Enter password:

(default is 8888)

Press [Enter]

Press【2】【8】

Press【Enter】

Move joystick downward to choose the right protocol.

Move joystick rightward to choose the right  BR(baudrate).

Then press 【ENTER】,there will be a 1sec beep sound when setting done. 

 Press【ESC】 3 times to back to normal working mode.

Note: Steps to set all devices to be with same protocol and baud rate are as follows:

Enter into the setup page

choose the corresponding protocol and baud rate. Then all devices within 0-255 addresses are set with the same protocol and BR(baudrate).

Universal PTZ  Controller (90950-220)  setup

VISCA Mode Setting

Control settings (set the baud rate for a certain address code):

Move the joystick up, down, left and right to switch addresses (1-7) → ENTER →Move the joystick left and right to switch baud rate → ENTER.

EX: Select the address: 1 → ENTER → Select the baud rate: 9600 → ENTER.

When the controller switch to address 1, the control baud rate is 9600.

PELCO Mode Setting

Control settings (set the baud rate for a certain address code):

Move the joystick up, down, left and right to switch addresses (1-255) → ENTER →Move the joystick left and right to choose protocols → ENTER →Move the joystick left and right to switch baud rate → ENTER.

EX: Select the address: 1 → ENTER → Select the protocol: Pelco-D → ENTER → Select the baud rate: 9600 → ENTER .

When the controller switch to address 1, the control baud rate is 9600, protocol is Pelco-D.

Copyright © 2016 Zowietek Electronics, Ltd. All rights reserved.  Privacy Policy