` PTZ FAQ - Zowietek Electronics, Ltd.
PTZ Camera

How to check the camera's current IP address?

Option 1: Log in the camera’s web interface. Go to ConfigurationNetwork ConfigureEthernet, the camera’s current IP address is in the section as P1 shows.

Option 2: Power on the camera after connecting with a monitor, the camera’s current IP address will be in the top left corner as P2 shows. 

What is the camera's default IP address?

All Zowietek PTZ cameras’ factory default IP address is, which can simply be found at the bottom of the camera. 

How to restore to factory default?

Option 1: Log in the camera’s web interface. Go to Configuration>System Configure>Default, click as P1 shows and restore to default.

Option 2: Use Remote Control and press*, #, 6 in strict sequence as P2 shows. 

How to stream to YouTube& Facebook?

Step 1:

First, set your camera and ethernet properly according to Quick Start Guide on the basis of your own network conditions.

Second, use your account and password to log into the camera’s administrator interface for further operations.

Save your settings.

Step 2:

YouTube Stream

Click on Youtube page in  sequence as the picture shows and get your Stream Key and Stream URL, which are essential to stream set-ups on Youtube.

Facebook Stream

Click in your Facebook page as the picture shows to get your Stream Key and Stream URL.

Step 3:

Go to Configuration>Video Configure> Stream Publish and use the information from Step 2 to set up your stream.

Use Stream URL for Host Address and Stream Key for Stream Name. Don’t forget to change your Host Port to “443” .

Save your settings.

Step 4:

Once you have saved all the settings above, your streaming on Youtube(Facebook)starts immediately, so keep an eye on the stream page.

Notice: Some models may need audio configuration to push stream properly. So if you finished all the steps above and still can’t start your stream, please follow the steps below.

Go to Audio Configure>Enable Audio Configure>Save settings. 

In conclusion, set up streaming needs at least 3 steps: log in the camera’s web interface, get the info from the platform you want to stream to, use the info in the right section.

And here is an example of using Zowietek PTZ camera to set up stream to YouTube. 

How to connect with OBS&vMix(NDI models)?

For OBS users

Step 1:

Folllow the steps in the picture on the right to add an NDI source in your OBS interface.

In the thrid step, you need to click on where the arrow points to and use its listed option as the pictures shows.

Notice: You need to download OBS-NDI plug-in before adding an NDI source, which does not come with OBS itself.

Step 2:

Save your settings in previous operations.

Then click as the picturs shows to input your Stream Key, which you can get by following the instruction above. 

For VMix users

Click in VMix as the picture shows then you can transmis your NDI camera’s images to VMix.

Notice: If you have various NDI sources, please select the one you need. 

If you got here, then it means you have completed all the basic settings 

How to change the camera's Zoom Speed?

 You can use the IR remote: press “menuè(P/T/Z)èZoom Speed, you can set the speed from 1 to 8.  

PTZ streaming camera

Unable to turn on your PTZ camera?

Check the buttom dial switch of the PTZ camera;

Set two DIP switches to ON.  (Back to top)

PTZ camera
PTZ camera

How to change preset speed?

 You can use the IR remote: press “menuè(P/T/Z)èPreset Speed, you can set the speed from 1 to 10.  

How to pull stream through RTSP(VLC)?

First, choose NETWORK for VLC media source. Then log in the camera’s web interface, go to Configuration> Stream Publish, choose RTSP for Protocol Type, the use Host Address and Stream Name to create an unique network URL for VLC. Last, click play to start stream. Please refer to the picture on the right for specific naming rules. 

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